Need to file an insurance claim?

No, YouSet acts as your insurance broker, so you’ll need to file the claim with your insurance company directly. However, if you encounter any challenges or difficulties during the claims process with your insurance provider, please don’t hesitate to reach out to us. We’re here to support you and will do our best to assist in any way we can.

Remember, your deductible is the share of the claim you cover. For instance, if your insured damages cost $6,000 to fix and your deductible is $1,000, your insurance company contributes $5,000. Your Claims Advisor will help you understand how the deductible influences your claim payment. When it comes to settlements, the deductible is applied to the total loss amount.

Keep in mind that various factors can influence your premiums, such as your claims history, among others. If a claim impacts your premium, it won’t take effect until your next renewal. You’ll get your renewal documents well before the renewal date, giving you plenty of time to discuss your options with our friendly Client Support Team.

Each claim is special, and various factors can influence the time it takes to resolve yours. Remember that while filing a claim might be a rare event for you, the insurance company claims teams consist of seasoned professionals who handle situations like yours daily. Rest assured, they’ll always strive to resolve your claim as smoothly and quickly as possible.

Determining ‘fault’—an insurance term used to establish which party in an accident is responsible and to what degree—is something insurance companies handle with great care. To reach a fair conclusion, they examine statements from everyone involved and gather additional information, such as witness accounts, police reports, dashcam footage, and photos, if needed.