Contact us
Looking for assistance? Our Customer Support team and insurance brokers are at your service to address any questions you might have, whether it’s about buying a new policy or making modifications to an existing policy.
Reach us by email
Reach Customer Support team at support@youset.ca – anytime 24/7.
Reach us by phone
You can reach us by phone at 1-888-315-5597.
Instant chat support for YouSet clients
Are you a YouSet client? Login to your YouSet account and click the chat icon at the bottom right of the screen to get started.
Business hours
Our Customer Service team aims to get back to all our customers within 48 hours.
- Monday: 9 am – 6 pm (ET)
- Tuesday: 9 am – 6 pm (ET)
- Wednesday: 9 am – 6 pm (ET)
- Thursday: 9 am – 6 pm (ET)
- Friday: 9 am – 6 pm (ET)
- Saturday & Sunday: Closed
*Business hours may be subject to change on holidays
Claims
To file a claim, you’ll need to contact your insurance company directly. Those phone numbers can be found on our Claims page. As your insurance broker, should you encounter any hurdles during the claims process with your insurance company, you are welcome to contact us at support@youset.ca and our team will make every effort to assist you as best we can.