Bilingual Customer Service Specialist (En/Fr)
Are you an empathetic Customer Service Specialist? Are you looking for a rewarding opportunity in a fast-growing company?
Why us?
YouSet is revolutionizing the insurance industry by combining technology, data and human expertise. We’re on a mission to build the most efficient and most loved insurance platform in Canada.
In less than 4 minutes, our powerful technology screens the market to help you save 29% on average on your home and car insurance and get you covered instantly, online.
To date, we’ve helped over 100 000 users shop for their insurance with an average of 4.9 stars in online reviews.
What will you be responsible for?
- Supporting the growth of the company through customer service (SMS, email and phone) and data entry
- Sharing your feedback with the rest of the team to improve the overall customer experience
- Optimizing processes to ensure continuous improvement in productivity
- Successfully writing your broker exams (AMF and RIBO) in your first year with us
Do you have what it takes?
- You have strong oral and written communication skills in French and English
- You’re a quick learner with an interest in technology
- You’re proactive and have strong problem-solving skills
- Previous experience in insurance or financial services is a plus
What’s in it for you?
- Join a smart, fun and motivated team
- Build something new and create an impact
- Competitive compensation with stock options
- Top-tier health benefits (health, dental, vision, etc.) & life insurance
- Up to 4 weeks of vacation per year
- 100% remote work or downtown Montreal office space
- Flexible start date (but the sooner the better!)
This opportunity is for a full-time position in a high-growth startup, with increasing responsibilities.
Do you picture yourself working with us? Don’t miss your chance and apply today!