Your policy
Information about your YouSet insurance policy.
Can you send me my documents by mail?
As an environmentally conscious company, we prioritize reducing paper use to minimize our impact on the planet. For this reason,...
What does my insurance cover?
You can find out what your insurance policy covers by reviewing your policy documents. You can download those documents directly...
How do I know if my car insurance coverage is one-way or two-way?
You can find this information in the “Protections” section of your policy documents. These were sent to you via email...
When will I hear back after submitting a request through the online portal?
Once you submit a request through YouSet’s customer portal, our team will make every effort to follow up with you...
I’ve submitted an address change and urgently need proof of insurance for my landlord.
Change of address requests are typically processed within 48 hours. We will process your request as quickly as possible and...
Can you provide more information about my coverage?
You can access your full insurance policy anytime through your YouSet account. Here’s how: Sign in to your YouSet account....
Am I covered while driving in the United States?
Yes, you are covered by your car insurance anywhere in Canada and the United States. However, if you plan to...
What is the Intact My Drive app?
The Intact My Drive app is available for iOS and Android, and once installed and activated on your phone, it...
Can I insure the expensive equipment I have at home?
Yes, if you’d like to insure valuable equipment at home, it’s possible to add it to your coverage. To begin,...
I have home and car insurance with Intact, but I can only see one policy in the Intact Portal. How can I view both?
If you’re unable to view both policies, there may be an issue with the information on file. To resolve this,...