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Billing and payments
Information about billing and payments.
When will I be charged my first payment?
You can expect your first payment to happen between 1 to 20 days after the effective date of your insurance...
Why are my monthly payments more expensive than my quote?
If you notice that your monthly payments are more expensive than the quote you received, here’s what you should do....
How do I update my banking information?
It’s easy to update or change your banking information through YouSet’s online customer portal. Once we receive your request, our...
Can I change my monthly payment date?
Yes, it is possible to change the day your monthly payment is withdrawn. However, insurance companies typically allow only one...
I don’t have a credit card. Can I make the payment another way?
If you don’t have a credit card, alternative payment options may be available depending on your insurer. To explore the...
My payment failed due to insufficient funds. What now?
If your payment fails due to insufficient funds, the process of resolving the issue will depend on who your insurance...
I did not have sufficient funds for the first withdrawal but now I have the necessary funds. What should I do?
If your payment previously failed due to insufficient funds, but you now have the necessary funds, the process of resolving...
Why did my payment amount double the following month?
Your payment amount may have doubled since last month as a result of several unsuccessful attempts to process your payment...
What happens if I repeatedly don’t pay on time?
There will be repercussions if you repeatedly fail to pay your insurance premiums on time. While each insurer’s policies for...
I’m unable to make my payment this month. What do I do?
If you’re unable to make your payment this month, here’s what you should do. To see if there are any...
Can I get reimbursed for any unused coverage since I sold my car?
Yes, you can receive reimbursement for any unused coverage if you sell your car before the end of the coverage...