How do I submit a claim?

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How do I submit a claim?

To file a claim, you need to contact your insurance company directly. When you call, have your insurance policy number, a brief description of what happened, the date and time of when it happened, and any relevant documentation (ex. police report) ready. Here are the numbers to call: 

  • Aviva: 1-866-692-8482
  • April: 1-855-745-1010
  • Chubb: 1-800-532-4822
  • Definity: 1-888-875-8088
  • Echelon: 1-888-662-0222
  • Economical: 1-888-875-8088
  • Estrie Richelieu: 1-800-363-8971
  • Intact: 1-866-464-2424
  • La Garantie: 1-888-998-1872
  • Ledor: 1-800-441-1341
  • L’Unique: 1-800 463-4800
  • Nordic: 1-800-668-1000
  • Northbridge: 514-843-1111
  • Optimum: 1-800-361-7653
  • Pafco: 1-877-463-2727
  • Promutuel: 1-888 888-1229

Why Don’t I File a Claim With YouSet? 

As your insurance broker, we facilitate the arrangement and management of your insurance policies but do not handle claims directly.  Should you require assistance or guidance throughout the claims process, however, you can submit a request through your YouSet account and we will do our best to support you. 

  • Go YouSet.ca
  • In the top-right, click « My Account »
  • Sign in by following the on-screen instructions 
  • Under your insurance policy, select « Modify Policy »
  • Select « Need help? »
  • Follow the steps that appear on the screen

 

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