Regardless of where you’ve been getting your car insurance from or where you’re located in Canada, you may have seen your car insurance premiums rise in recent years. This is at least in part due to the national car theft “crisis” and rising repair costs, attributed to advances in vehicle technology and the increasing use of expensive materials, as well as general inflation.
With costs rising in other areas of our daily lives too, you will need to decide whether or not TD car insurance aligns with your budget, needs, and priorities. One of the best ways to do that is to weigh the potential pros and cons of TD car insurance, as well as compare their quote with alternative providers, like YouSet, so that you’re sure you’re getting the best price.
Pros | Cons |
Backed by Toronto-Dominion Bank | Restricted to TD products and pricing |
Broad lineup of products | Poor online reviews |
In-person claims at TD Auto Centres | Inconsistent customer service |
Lifetime warranty on repairs from approved providers | Regional restrictions on usage-based discount |
✅ Backed by Toronto-Dominion Bank
TD Insurance operates under the TD Bank Group (also known as Toronto-Dominion Bank), one of Canada’s “Big Five” banks. Policyholders often find this affiliation with a well-established and reliable institution reassuring, as it provides confidence that TD Insurance can fulfill its obligations.
❌ Restricted to TD products and pricing
The underwriter of TD car insurance policies in Ontario is TD General Insurance Company, and Primmum Insurance Company in all other provinces (both are owned by Toronto Dominion Bank). Unlike brokers, such as YouSet, which scan a network of multiple carriers to find you the best price, with TD, you’re limited to their products, prices, and discounts.
✅ Broad lineup of products
TD Insurance has a broad lineup of products beyond car insurance, including home, tenant, condo, life, health, and travel insurance. They also advertise a discount for customers who purchase both home and car insurance; however, bundling with a single carrier isn’t always the best way to maximize savings.
❌ Poor online reviews
As of April 2025, TD Insurance’s rating on InsurEye was just 1.4 out of 5 stars. While these customer reviews may highlight some concerns, bear in mind that unhappy customers are generally more likely to leave reviews on platforms like this than satisfied ones.
✅ In-person claims at TD Auto Centres
TD’s Auto Centres are designed to allow TD car insurance customers to file a claim, get their vehicle repaired, and arrange a rental car in one location. While this may be a convenient option, unfortunately, the service is currently limited to select areas. As of April 2025, the online locator map shows locations in the GTA and Ottawa in Ontario, Montreal in Quebec, Halifax in Nova Scotia, and Edmonton and Calgary in Alberta.
❌ Regional restrictions on usage-based discount
TD MyAdvantage is TD’s version of the growing trend of usage-based insurance programs, offering potential discounts based on driving behaviour. However, this program is currently limited to Ontario and Quebec, meaning residents outside these provinces won’t be able to take advantage of the potential savings.
✅ Lifetime warranty on repairs from approved providers
TD car insurance customers who use one of the company’s Auto Centres or approved providers for repairs after a claim are eligible for a lifetime warranty on those repairs. However, this is not a catch-all solution. The warranty isn’t transferable if you sell your car or cancel your TD insurance, and it doesn’t cover wear and tear, routine maintenance, or damage from future accidents. While it’s a unique offering, there are limitations to keep in mind.
❌ Inconsistent customer service
Some TD Insurance customers voice frustration regarding both the procedural inefficiencies of the company’s customer service team and the shortcomings of their online self-service portal.
TD vs. YouSet car insurance
Depending on the quote you receive for TD car insurance and the conclusions you come to after doing your own research, you might be prepared to consider an alternative provider, such as YouSet.
Since 2017, YouSet has been making it easier for Canadians to buy home and car insurance online. Why spend hours manually comparing quotes when our proprietary technology can do it all for you in less than 4 minutes? Not only that, but we’ll also have Canada’s top insurance providers competing for your business, ensuring you get the best price year after year. With over 300,000 users and an average online review rating of 4.9 stars, YouSet is a broker well worth considering.
Best price year-after-year
YouSet’s algorithms are designed to do one thing - find you the best price. Not just the first time you buy, either. If your price increases at renewal, we’ll alert you and even help you re-shop with another carrier.
Highly reviewed by Canadians
With an overall rating of 4.8 out of 5 stars on Google, the general consensus among YouSet users is that YouSet is making it easier to find affordable insurance and buy it online at the best price year after year.
Transparent renewals
Anytime a YouSet insurance policy comes up for renewal, our team will make sure you’re paying the best price possible for your policy. If that’s no longer working, we’ll help you re-shop another carrier for a better deal.
Buy, manage, and renew your policy online
How much easier would it be if you could purchase a policy, personalize it to fit your needs, make modifications to it, and renew it, all without having to make any phone calls or wait on hold? With YouSet, you can do all that and more with our self-serve features.
Mix-and-match approach to bundling
YouSet is the only digital broker in Canada that automatically compares the cost of bundling home and car insurance from a single carrier against the cost of mix-and-matching home and car carriers. Whichever option offers the maximum savings is the one we present to you.