As you explore what is offered by large financial institutions in the Canadian insurance sector, you may come across Duuo, which offers tenant insurance underwritten by Co-operators.
Duuo tenant insurance offers a combination of stability, being backed by a well-established organization, and some innovative features akin to those found in startups. This aspect, among others, might make them a viable option for your insurance needs as a renter.
Despite the backing of the Co-Operators and its user-friendly features, Duuo Insurance, like any provider, has its drawbacks. It’s up to you to decide if those drawbacks align with or outweigh your needs and preferences. That’s why it’s important to carefully weigh the pros and cons of Duuo tenant insurance before you sign on the dotted line.
| Pros | Cons |
| Strong financial backing | Limited to Co-operators products |
| Well-known provider | Limited product offering |
| No cancellation fees | No option for bundling |
| Purchase online | Inconsistent customer service |
✅ Strong financial backing
As part of the Co-Operators, Duuo Insurance benefits from the financial stability and resources of a large and established insurance organization, ensuring they can fulfill their obligations to policyholders.
❌ Limited to Co-operators products and pricing
Duuo tenant insurance is underwritten by Co-operators General Insurance, meaning you’re limited to their coverage options, pricing, and discounts. In contrast, a broker like YouSet compares multiple insurers, increasing your chances of finding the best possible price.
✅ Well-known provider
While Duuo may still be relatively new, the Co-Operators is a well-known insurance company used by thousands of people across Canada.
❌ Limited product offering
Besides tenant insurance, Duuo offers event organizer insurance, event vendor insurance, small business insurance, and rent-my-stuff insurance, which may not be relevant to the needs of many Canadian renters.
✅ No cancellation fees
You won’t incur any cancellation fees with Duuo because their tenant insurance policies renew monthly. So if you cancel, you’ll only be charged for the portion of the month that has passed, and will then receive a refund for the remaining amount.
❌ No option for bundling
Unlike many insurance companies that offer home, condo, tenant, and car insurance, with Duuo you won’t be able to bundle your policies together, which means you’ll have to deal with multiple insurance companies.
✅ Purchase online
There is no need for phone calls or interactions with sales representatives, as Duuo allows you to buy a policy online with a credit card.
❌ Inconsistent customer service
Some customers have voiced their frustration online regarding the procedural inefficiencies of Duuo’s customer service team and the shortcomings of their online self-service portal.
Duuo vs. YouSet tenant insurance
If the disadvantages listed above have you reconsidering your options, rest assured that there are alternatives to Duuo tenant insurance. Take YouSet as an example.
Since 2017, YouSet has been making it easier for Canadians to buy home and car insurance online. Why spend hours manually comparing quotes when our proprietary technology can do it all for you in less than 4 minutes? Not only that, but we’ll also have Canada’s top insurance providers competing for your business, ensuring you get the best price year after year. With over 300,000 users and an average online review rating of 4.9 stars, YouSet is a broker well worth considering. YouSet’s algorithms are designed to do one thing - find you the best price. Not just the first time you buy, either. If your price increases at renewal, we’ll alert you and even help you re-shop with another carrier. With an overall rating of 4.8 out of 5 stars on Google, the general consensus among YouSet users is that YouSet is making it easier to find affordable insurance and buy it online at the best price year after year. Anytime a YouSet insurance policy comes up for renewal, our team will make sure you’re paying the best price possible for your policy. If that’s no longer working, we’ll help you re-shop another carrier for a better deal. How much easier would it be if you could purchase a policy, personalize it to fit your needs, make modifications to it, and renew it, all without having to make any phone calls or wait on hold? With YouSet, you can do all that and more with our self-serve features. YouSet is the only digital broker in Canada that automatically compares the cost of bundling home and car insurance from a single carrier against the cost of mix-and-matching home and car carriers. Whichever option offers the maximum savings is the one we present to you.Best price year-after-year
Highly reviewed by Canadians
Transparent renewals
Buy, manage, and renew your policy online
Mix-and-match approach to bundling
Next steps
Choosing between Duuo tenant insurance and an alternative provider, like YouSet for tenant insurance, all comes down to personal preference. The one you feel most comfortable buying insurance from may be different from your friends or family. The key is to weigh the pros and cons, ask questions, and do your research, all of which you have done by reading this article. As long as you do these things, you can be certain that you’ve made the choice that’s right for you.