Contact us

Looking for assistance? Our Customer Support team and insurance brokers are at your service to address any questions you might have, whether it’s about buying a new policy or making modifications to a policy you purchase with us.

Reach us by email

Our Customer Support team is available to support you by email. Reach us at support@youset.ca anytime 24/7.

Priority support for clients

Are you a YouSet client? Get faster assistance by submitting your request through your YouSet account.

Business hours

Our Customer Service team aims to get back to all our customers within 48 hours.

 

  • Monday: 9 am – 6 pm (ET)
  • Tuesday: 9 am – 6 pm (ET)
  • Wednesday: 9 am – 6 pm (ET)
  • Thursday: 9 am – 6 pm (ET)
  • Friday: 9 am – 6 pm (ET)
  • Saturday & Sunday: Closed

 

*Business hours may be subject to change on holidays.

Claims

To a file a claim, you’ll need to contact your insurance company directly. Those phone numbers can be found on our Claims page. As your insurance broker, should you encounter any hurdles during the claims process with your insurance company, you are welcome to contact us at support@youset.ca and our team will make every effort to assist you as best we can.