{"id":13512,"date":"2025-11-20T05:01:20","date_gmt":"2025-11-20T05:01:20","guid":{"rendered":"https:\/\/youset.ca\/?p=13512"},"modified":"2026-03-17T18:20:03","modified_gmt":"2026-03-17T18:20:03","slug":"ma-voiture-a-ete-vandalisee","status":"publish","type":"post","link":"https:\/\/youset.ca\/fr\/blog\/ma-voiture-a-ete-vandalisee\/","title":{"rendered":"Ma voiture a \u00e9t\u00e9 vandalis\u00e9e : quoi faire et qui appeler\u2009?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">D\u00e9couvrir que votre voiture a \u00e9t\u00e9 vandalis\u00e9e peut \u00eatre frustrant, d\u00e9routant et m\u00eame un peu stressant. Qu\u2019il s\u2019agisse d\u2019une vitre bris\u00e9e, d\u2019une rayure \u00e0 la cl\u00e9 ou d\u2019un pneu crev\u00e9, l\u2019important est de rester calme et de suivre les bonnes \u00e9tapes. <\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Agir rapidement vous prot\u00e8ge, facilite le <\/span><a href=\"https:\/\/youset.ca\/fr\/blog\/reclamations-dassurance-auto\/\"><span style=\"font-weight: 400;\">processus de r\u00e9clamation<\/span><\/a> <span style=\"font-weight: 400;\">et vous permet d\u2019avoir la bonne documentation.&nbsp;<\/span><\/p>\n\n\n\n\t<section id=\"post-callout-block_b37e279902fd52d8fb88422860df3001\" class=\"post-block py-8\">\n\t\t\t\t<div class=\"px-6 py-8 border-l-8 border-indigo-500 rounded-l-lg md:py-11 md:px-12 bg-grayBluish-50\">\n\t\t\t\t\t\t\t<p class=\"mb-6 text-grayBluish-900 h3\">Les points cl\u00e9s<\/p>\n\t\t\t\t\t\t\t\t\t\t<div class=\"prose body-2 text-grayBluish-900\"><span style=\"font-weight: 400\">Si votre voiture a \u00e9t\u00e9 vandalis\u00e9e, voici quoi faire\u00a0:<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Inspectez votre v\u00e9hicule pour \u00e9valuer l\u2019ampleur des dommages<\/span><\/li>\r\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Documentez tout avec des photos<\/span><\/li>\r\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Signalez l\u2019incident \u00e0 la police<\/span><\/li>\r\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Confirmez que vous avez une protection multirisque<\/span><\/li>\r\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Avisez votre assureur<\/span><\/li>\r\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">\u00c9valuez si \u00e7a vaut la peine de faire une r\u00e9clamation, sur le plan financier<\/span><\/li>\r\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Payez votre franchise si vous allez de l\u2019avant avec la r\u00e9clamation<\/span><\/li>\r\n \t<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Planifiez les r\u00e9parations n\u00e9cessaires<\/span><\/li>\r\n<\/ul><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/section>\n\n\n\n\n\n\n<!--more-->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-evaluer-les-dommages\">\u00c9valuer les dommages<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Avant toute chose, examinez votre voiture pour comprendre l\u2019ampleur des dommages. L\u2019objectif est de d\u00e9terminer s\u2019il s\u2019agit surtout de dommages esth\u00e9tiques ou si cela peut affecter la conduite ou la s\u00e9curit\u00e9 du v\u00e9hicule.&nbsp;<\/span> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V<span style=\"font-weight: 400;\">\u00e9rifiez les points suivants&nbsp;:&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\"><strong>Peinture et carrosserie&nbsp;:<\/strong> <\/span><span style=\"font-weight: 400;\">recherchez des rayures \u00e0 la cl\u00e9, des bosses ou des graffitis<\/span><\/li>\n\n\n\n<li><strong>Vitres et r\u00e9troviseurs&nbsp;: <\/strong> <span style=\"font-weight: 400;\">voyez si des vitres ont \u00e9t\u00e9 bris\u00e9es, fissur\u00e9es ou \u00e9br\u00e9ch\u00e9es<\/span><\/li>\n\n\n\n<li><strong>Pneus et roues&nbsp;: <\/strong> <span style=\"font-weight: 400;\">v\u00e9rifiez s\u2019il y a des entailles, des pneus \u00e0 plat ou tout autre probl\u00e8me qui pourrait rendre la conduite difficile<\/span><\/li>\n\n\n\n<li><strong>\u00c9clairage&nbsp;: <\/strong> <span style=\"font-weight: 400;\">assurez-vous que les phares, feux arri\u00e8re et clignotants sont intacts<\/span><\/li>\n\n\n\n<li><strong>Vol&nbsp;: <\/strong> <span style=\"font-weight: 400;\">si des vitres sont bris\u00e9es, v\u00e9rifiez si des <\/span><a href=\"https:\/\/youset.ca\/fr\/blog\/prevenir-le-vol-de-voiture\/\"><span style=\"font-weight: 400;\">objets ont \u00e9t\u00e9 vol\u00e9s<\/span><\/a> <span style=\"font-weight: 400;\"> ou d\u00e9plac\u00e9s<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Ne touchez \u00e0 rien, ne d\u00e9placez rien et ne nettoyez rien pour l\u2019instant. Laisser la sc\u00e8ne telle quelle vous donne de meilleures preuves pour le rapport de police et votre r\u00e9clamation d\u2019assurance. <\/span>\n\n&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-prendre-des-photos-des-dommages\">Prendre des photos des dommages<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">La prochaine \u00e9tape consiste \u00e0 rassembler des preuves. Prenez des photos des dommages, y compris des photos d\u2019ensemble de la voiture et de l\u2019environnement autour. Par exemple, photographiez le verre bris\u00e9 au sol ou la peinture en a\u00e9rosol sur les murs \u00e0 proximit\u00e9 pour montrer le contexte complet. Assurez-vous que les photos incluent des horodatages.&nbsp;<\/span>\n\n&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-appeler-la-ligne-non-urgente-de-la-police-locale\">Appeler la ligne non urgente de la police locale<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">\u00c9vitez d\u2019appeler le 911, sauf si vous vous sentez en danger ou si le vandale se trouve encore \u00e0 proximit\u00e9. Utilisez plut\u00f4t la ligne non urgente de la police, qui est pr\u00e9vue pour des situations comme le vandalisme. Selon le cas, on pourrait envoyer un agent sur place, vous guider pour faire un rapport par t\u00e9l\u00e9phone ou vous diriger vers un outil de d\u00e9claration en ligne.&nbsp;<\/span> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Si vous pr\u00e9voyez faire une r\u00e9clamation d\u2019assurance, un rapport de police sera g\u00e9n\u00e9ralement requis. Demandez une copie du rapport ou, \u00e0 tout le moins, notez le num\u00e9ro de dossier.&nbsp;<\/span> &nbsp;<\/p>\n\n\n\n\t<section id=\"post-cta-block_60f96d354aa465b48b29a4be1fec2184\" class=\"post-block pt-8 pb-8 lg:pb-20\">\n\t\t\t\t<div class=\"lg:flex justify-between items-center gap-x-6 rounded-lg bg-indigo-600 px-8 py-7 shadow-[0_2px_10px_0_theme(colors.surface.background.disabled)]\">\n\t\t\t\t\t\t\t<h3 class=\"text-white lg:mb-0\">Comparez et achetez l\u2019assurance auto, en ligne.<\/h3>\n\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.app.youset.ca\/start?lng=fr&#038;externalId=blog\" class=\"the-button the-button--white !text-text-primary\">Obtenez une soumission<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/section>\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-verifier-si-vous-avez-une-assurance-multirisque\">V\u00e9rifier si vous avez une assurance multirisque<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">L\u2019<\/span><a href=\"https:\/\/youset.ca\/fr\/assurance-auto\/\"><span style=\"font-weight: 400;\">assurance auto<\/span><\/a> <span style=\"font-weight: 400;\"> peut couvrir le vandalisme, mais seulement si vous avez une <\/span><a href=\"https:\/\/youset.ca\/fr\/blog\/assurance-auto-multirisque-au-canada\/\"><span style=\"font-weight: 400;\">assurance multirisque<\/span><\/a><span style=\"font-weight: 400;\">. Malheureusement, vous ne pouvez pas ajouter cette protection r\u00e9troactivement. Elle doit avoir \u00e9t\u00e9 en vigueur avant que le vandalisme ne se produise. Si vous n\u2019\u00eates pas couvert, vous devrez donc pr\u00e9voir payer les r\u00e9parations de votre poche.&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> <span style=\"font-weight: 400;\">Voici une id\u00e9e approximative des co\u00fbts possibles pour des r\u00e9parations li\u00e9es au vandalisme&nbsp;:&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400;\"><strong>Rayures mineures (trousses \u00e0 faire soi-m\u00eame)&nbsp;:<\/strong> 50&nbsp;$ &#8211; 150&nbsp;$<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Nettoyage esth\u00e9tique professionnel (r\u00e9paration de rayures)&nbsp;:<\/strong> 250&nbsp;$ &#8211; 700&nbsp;$, selon la gravit\u00e9<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Retouches de peinture&nbsp;:<\/strong> 50&nbsp;$ &#8211; 150&nbsp;$<\/span><\/li>\n\n\n\n<li><strong>Travail de peinture professionnel&nbsp;: <\/strong> <span style=\"font-weight: 400;\">300&nbsp;$ &#8211; 1\u2009500&nbsp;$<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400;\"><strong>Polissage et lustrage&nbsp;:<\/strong> 100&nbsp;$ &#8211; 200&nbsp;$<\/span><\/li>\n\n\n\n<li><strong>Remplacement d\u2019un panneau&nbsp;: <\/strong> <span style=\"font-weight: 400;\">500&nbsp;$ &#8211; 3\u2009000&nbsp;$<\/span><\/li>\n\n\n\n<li><strong>R\u00e9paration d\u2019un \u00e9clat mineur sur une vitre&nbsp;: <\/strong> <span style=\"font-weight: 400;\">60&nbsp;$ &#8211; 100&nbsp;$<\/span><\/li>\n\n\n\n<li><strong>Remplacement complet d\u2019une vitre&nbsp;: <\/strong> <span style=\"font-weight: 400;\">200&nbsp;$ &#8211; 1\u2009000&nbsp;$<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-communiquer-avec-votre-assureur\">Communiquer avec votre assureur<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Une fois le rapport de police fait, votre prochain appel devrait \u00eatre \u00e0 votre assureur. M\u00eame si vous h\u00e9sitez encore \u00e0 <\/span><a href=\"https:\/\/youset.ca\/fr\/blog\/reclamations-dassurance-auto\/\"><span style=\"font-weight: 400;\">faire une r\u00e9clamation<\/span><\/a><span style=\"font-weight: 400;\">, il est recommand\u00e9 de les informer de la situation. Ils pourront confirmer si votre police couvre le vandalisme, vous expliquer le processus de r\u00e9clamation et vous pr\u00e9ciser exactement quels documents seront requis si vous d\u00e9cidez d\u2019aller de l\u2019avant.&nbsp;<\/span>\n\n&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-decider-s-il-vaut-la-peine-de-faire-une-reclamation\">D\u00e9cider s\u2019il vaut la peine de faire une r\u00e9clamation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Il est important de comparer le co\u00fbt des r\u00e9parations avec le montant de votre <\/span><a href=\"https:\/\/youset.ca\/fr\/blog\/franchise-d-assurance-plus-eleve-ou-plus-bas\/\"><span style=\"font-weight: 400;\">franchise<\/span><\/a><span style=\"font-weight: 400;\">. Si les r\u00e9parations co\u00fbtent moins cher que la franchise, ou \u00e0 peu pr\u00e8s le m\u00eame montant, faire une r\u00e9clamation n\u2019est g\u00e9n\u00e9ralement pas avantageux. En revanche, si les dommages sont plus importants, une r\u00e9clamation peut en valoir la peine.<\/span> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Par exemple, imaginons qu\u2019un de vos pneus a \u00e9t\u00e9 crev\u00e9 et que le remplacement co\u00fbte 250&nbsp;$. Votre franchise est de 500&nbsp;$. Dans ce cas, faire une r\u00e9clamation n\u2019aurait pas de sens puisque vous paieriez de toute fa\u00e7on de votre poche. Maintenant, si les quatre pneus ont \u00e9t\u00e9 crev\u00e9s et que le co\u00fbt total est de 1\u2009000&nbsp;$, une r\u00e9clamation pourrait \u00eatre judicieuse, puisque le montant des r\u00e9parations d\u00e9passe largement votre franchise.<\/span> &nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-payer-votre-franchise\">Payer votre franchise<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Si vous d\u00e9cidez de faire une r\u00e9clamation, vous devrez payer votre franchise avant que votre assureur couvre le reste des co\u00fbts de r\u00e9paration, jusqu\u2019\u00e0 la limite pr\u00e9vue par votre police. Pour une r\u00e9clamation en assurance multirisque, comme en cas de vandalisme, la franchise se situe g\u00e9n\u00e9ralement entre 500&nbsp;$ et 1\u2009000&nbsp;$.<\/span>\n\n<span style=\"font-weight: 400;\">Gardez en t\u00eate que si le co\u00fbt des r\u00e9parations est inf\u00e9rieur \u00e0 votre franchise, vous devrez payer la totalit\u00e9 du montant vous-m\u00eame. <\/span>\n\n&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-organiser-les-reparations\">Organiser les r\u00e9parations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">Une fois votre r\u00e9clamation approuv\u00e9e, vous pouvez faire r\u00e9parer votre voiture. Votre assureur peut vous diriger vers un atelier de r\u00e9paration partenaire de son r\u00e9seau ou vous permettre de choisir votre propre garage. Si vous choisissez votre propre atelier, assurez-vous de conserver toute la documentation et les re\u00e7us d\u00e9taill\u00e9s pour les travaux effectu\u00e9s, car votre assureur en aura besoin pour vous rembourser.&nbsp;<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrir que votre voiture a \u00e9t\u00e9 vandalis\u00e9e peut \u00eatre frustrant, d\u00e9routant et m\u00eame un peu stressant. Qu\u2019il s\u2019agisse d\u2019une vitre bris\u00e9e, d\u2019une rayure \u00e0 la cl\u00e9 ou d\u2019un pneu crev\u00e9, l\u2019important est de rester calme et de suivre les bonnes \u00e9tapes. Agir rapidement vous prot\u00e8ge, facilite le processus de r\u00e9clamation&#8230;<\/p>\n","protected":false},"author":20,"featured_media":11908,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[461],"tags":[],"class_list":["post-13512","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-assurance-auto"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Ma voiture a \u00e9t\u00e9 vandalis\u00e9e : quoi faire et qui appeler\u2009? - YouSet<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez quoi faire si votre voiture a \u00e9t\u00e9 vandalis\u00e9e, notamment comment \u00e9valuer les dommages, v\u00e9rifier votre couverture et faire une r\u00e9clamation d\u2019assurance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/youset.ca\/fr\/blog\/ma-voiture-a-ete-vandalisee\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ma voiture a \u00e9t\u00e9 vandalis\u00e9e : quoi faire et qui appeler\u2009?\" \/>\n<meta property=\"og:description\" content=\"%\" \/>\n<meta property=\"og:url\" content=\"https:\/\/youset.ca\/fr\/blog\/ma-voiture-a-ete-vandalisee\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/yousetinsurance\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-20T05:01:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-17T18:20:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/youset.ca\/wp-content\/uploads\/2025\/11\/What-to-Do-and-Who-to-Call-If-Your-Car-Was-Vandalized-YouSet.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Brianna Harrison\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Brianna Harrison\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/youset.ca\\\/fr\\\/blog\\\/ma-voiture-a-ete-vandalisee\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/youset.ca\\\/fr\\\/blog\\\/ma-voiture-a-ete-vandalisee\\\/\"},\"author\":{\"name\":\"Brianna Harrison\",\"@id\":\"https:\\\/\\\/youset.ca\\\/fr\\\/#\\\/schema\\\/person\\\/3503bb385953c57101889154e406f61c\"},\"headline\":\"Ma voiture a \u00e9t\u00e9 vandalis\u00e9e : quoi faire et qui appeler\u2009?\",\"datePublished\":\"2025-11-20T05:01:20+00:00\",\"dateModified\":\"2026-03-17T18:20:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/youset.ca\\\/fr\\\/blog\\\/ma-voiture-a-ete-vandalisee\\\/\"},\"wordCount\":998,\"publisher\":{\"@id\":\"https:\\\/\\\/youset.ca\\\/fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/youset.ca\\\/fr\\\/blog\\\/ma-voiture-a-ete-vandalisee\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/youset.ca\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/What-to-Do-and-Who-to-Call-If-Your-Car-Was-Vandalized-YouSet.webp\",\"articleSection\":[\"Assurance auto\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/youset.ca\\\/fr\\\/blog\\\/ma-voiture-a-ete-vandalisee\\\/\",\"url\":\"https:\\\/\\\/youset.ca\\\/fr\\\/blog\\\/ma-voiture-a-ete-vandalisee\\\/\",\"name\":\"Ma voiture a \u00e9t\u00e9 vandalis\u00e9e : quoi faire et qui appeler\u2009? 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