{"id":4473,"date":"2024-04-09T18:07:20","date_gmt":"2024-04-09T18:07:20","guid":{"rendered":"https:\/\/youset.ca\/?page_id=4473"},"modified":"2026-06-03T16:04:41","modified_gmt":"2026-06-03T16:04:41","slug":"nous-joindre","status":"publish","type":"page","link":"https:\/\/youset.ca\/fr\/nous-joindre\/","title":{"rendered":"Nous joindre"},"content":{"rendered":"\n\t<section id=\"simple-hero-block_7a83acbb469c1cc56abd684cd1949553\" class=\"g-simple-hero py-16 text-center bg-indigo-600\">\n\t\t<div class=\"container\">\n\t\t\t<div>\n\t\t\t\t<div class=\"flex items-center justify-center gap-1 mb-8 body-4 text-grayBluish-100\">\n\t\t\t\t\t<a class=\"text-grayBluish-100\" href=\"https:\/\/youset.ca\/fr\/\">Accueil<\/a>\n\t\t\t\t\t\t\t\t\t\t<span> > <\/span>\n\t\t\t\t\t<span class=\"text-grayBluish-100\">Nous Joindre<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h1 class=\"mb-6 text-white max-w-[54rem] mx-auto\">Nous joindre<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" mx-auto mb-8 prose text-white body-1\"><p>Vous cherchez de l\u2019aide ? Notre \u00e9quipe de support client et nos courtiers d\u2019assurance sont \u00e0 votre service pour r\u00e9pondre \u00e0 toutes vos questions, que ce soit pour acheter une nouvelle police ou pour apporter des modifications \u00e0 une police que vous avez achet\u00e9e chez nous.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<div class=\"flex flex-col items-center justify-center gap-5 md:flex-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n\n\n\n<div style=\"height:68px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_7bbef6e806492ae61c4420e80a5ba125\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">Nous joindre par courriel<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p>Contactez notre \u00e9quipe de support \u00e0 <a href=\"mailto:support@youset.ca\">support@youset.ca<\/a> \u2014 \u00e0 tout moment, 24h sur 24.<\/p>\n<\/div>\n\t\t\t\t\t<\/section>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_6b9f30d0267074d4a74556db0845a525\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">Nous joindre par t\u00e9l\u00e9phone<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p>Nous rejoindre par t\u00e9l\u00e9phone au 1-888-315-5597.<\/p>\n<\/div>\n\t\t\t\t\t<\/section>\n\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_2597fe660aad998dab9d4378351d0efa\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">Support par clavardage pour les clients YouSet<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p>Vous \u00eates client chez YouSet ? <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/portal.youset.ca\/login?lng=fr\">Connectez-vous<\/a> \u00e0 votre compte YouSet et cliquez sur l&rsquo;ic\u00f4ne de clavardage en bas \u00e0 droite de l&rsquo;\u00e9cran pour commencer.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-6 flex justify-end\">\n\t\t\t\t<a href=\"https:\/\/portal.youset.ca\/login?lng=fr\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\">\n\t\t\t\t\t\t<path d=\"M24 44C12.956 44 4.00002 35.044 4.00002 24C4.00002 12.956 12.956 4 24 4C35.044 4 44 12.956 44 24C44 35.044 35.044 44 24 44Z\" fill=\"#5D5AFF\"\/>\n\t\t\t\t\t\t<path d=\"M35 24L25 32L25 16L35 24Z\" fill=\"white\"\/>\n\t\t\t\t\t\t<path d=\"M28.219 22V26L13.219 26L13.219 22L28.219 22Z\" fill=\"white\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_8169f7c35f9fb312d029516c61f40b11\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">Heures d\u2019ouverture<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p>Notre \u00e9quipe de Service Client s\u2019efforce de r\u00e9pondre \u00e0 tous nos clients dans un d\u00e9lai de 48 heures.<\/p>\n<ul>\n<li><strong>Lundi:<\/strong> 9h \u2013 6h (ET)<\/li>\n<li><strong>Mardi:<\/strong> 9h- 6h (ET)<\/li>\n<li><strong>Mercredi:<\/strong> 9h \u2013 6h (ET)<\/li>\n<li><strong>Jeudi:<\/strong> 9h \u2013 6h (ET)<\/li>\n<li><strong>Vendredi:<\/strong> 9h \u2013 6h (ET)<\/li>\n<li><strong> Samedi &amp; dimanche:<\/strong> Ferm\u00e9<\/li>\n<\/ul>\n<p><em>*Les heures d\u2019ouverture peuvent \u00eatre sujettes \u00e0 changement lors des jours f\u00e9ri\u00e9s.<\/em><\/p>\n<\/div>\n\t\t\t\t\t<\/section>\n\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_718c09fab573b213fe1e0aba5e20f49f\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">R\u00e9clamation<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p>Pour faire une r\u00e9clamation d\u2019assurance, vous devrez contacter directement votre compagnie d\u2019assurance. Le num\u00e9ro de t\u00e9l\u00e9phone peut \u00eatre trouv\u00e9 <a href=\"https:\/\/youset.ca\/fr\/reclamations\/\">sur notre page R\u00e9clamations<\/a>. En tant que votre courtier d\u2019assurance, si vous rencontrez des difficult\u00e9s pendant le processus de r\u00e9clamation avec votre compagnie d\u2019assurance, vous \u00eates invit\u00e9 \u00e0 nous contacter \u00e0 <a href=\"mailto:support@youset.ca\">support@youset.ca<\/a> et notre \u00e9quipe fera tout son possible pour vous assister du mieux que nous pouvons.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-6 flex justify-end\">\n\t\t\t\t<a href=\"https:\/\/youset.ca\/fr\/reclamations\/\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\">\n\t\t\t\t\t\t<path d=\"M24 44C12.956 44 4.00002 35.044 4.00002 24C4.00002 12.956 12.956 4 24 4C35.044 4 44 12.956 44 24C44 35.044 35.044 44 24 44Z\" fill=\"#5D5AFF\"\/>\n\t\t\t\t\t\t<path d=\"M35 24L25 32L25 16L35 24Z\" fill=\"white\"\/>\n\t\t\t\t\t\t<path d=\"M28.219 22V26L13.219 26L13.219 22L28.219 22Z\" fill=\"white\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:68px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-gutenberg.php","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-4473","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Joindre notre \u00e9quipe de support client | YouSet<\/title>\n<meta name=\"description\" content=\"Notre \u00e9quipe de support client et nos courtiers d&#039;assurance sont \u00e0 votre service pour r\u00e9pondre \u00e0 toutes vos questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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