{"id":4477,"date":"2024-04-09T18:07:20","date_gmt":"2024-04-09T18:07:20","guid":{"rendered":"https:\/\/youset.ca\/?page_id=4477"},"modified":"2026-06-03T15:58:08","modified_gmt":"2026-06-03T15:58:08","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/youset.ca\/en\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n\t<section id=\"simple-hero-block_76bfab9fb15c58bc20b21bb09529a0f3\" class=\"g-simple-hero py-16 text-center bg-indigo-600\">\n\t\t<div class=\"container\">\n\t\t\t<div>\n\t\t\t\t<div class=\"flex items-center justify-center gap-1 mb-8 body-4 text-grayBluish-100\">\n\t\t\t\t\t<a class=\"text-grayBluish-100\" href=\"https:\/\/youset.ca\/en\/\">Home<\/a>\n\t\t\t\t\t\t\t\t\t\t<span> > <\/span>\n\t\t\t\t\t<span class=\"text-grayBluish-100\">Contact Us<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<h1 class=\"mb-6 text-white max-w-[54rem] mx-auto\">Contact us<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" mx-auto mb-8 prose text-white body-1\"><p>Looking for assistance? Our Customer Support team and insurance brokers are at your service to address any questions you might have, whether it\u2019s about buying a new policy or making modifications to an existing policy.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<div class=\"flex flex-col items-center justify-center gap-5 md:flex-row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\n\n\n\n<div style=\"height:68px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_78fa9c3e3e3e9f0a32bef79d7199441f\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">Reach us by email<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p>Reach Customer Support team at <a href=\"mailto:support@youset.ca\">support@youset.ca<\/a> &#8211; anytime 24\/7.<\/p>\n<\/div>\n\t\t\t\t\t<\/section>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_aaac1755d45fc00464560db0d8e57a08\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">Reach us by phone<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p>You can reach us by phone at 1-888-315-5597.<\/p>\n<\/div>\n\t\t\t\t\t<\/section>\n\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_ec514ffdf36cb46256cc328c340f8052\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">Instant chat support for YouSet clients<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p data-pm-slice=\"1 1 []\">Are you a YouSet client? <a href=\"https:\/\/portal.youset.ca\/login?lng=en\">Login to<\/a> your YouSet account and click the chat icon at the bottom right of the screen to get started.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-6 flex justify-end\">\n\t\t\t\t<a href=\"https:\/\/portal.youset.ca\/login?lng=en\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\">\n\t\t\t\t\t\t<path d=\"M24 44C12.956 44 4.00002 35.044 4.00002 24C4.00002 12.956 12.956 4 24 4C35.044 4 44 12.956 44 24C44 35.044 35.044 44 24 44Z\" fill=\"#5D5AFF\"\/>\n\t\t\t\t\t\t<path d=\"M35 24L25 32L25 16L35 24Z\" fill=\"white\"\/>\n\t\t\t\t\t\t<path d=\"M28.219 22V26L13.219 26L13.219 22L28.219 22Z\" fill=\"white\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_1635895d57be531c4f54880d90b50686\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">Business hours<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p>Our Customer Service team aims to get back to all our customers within 48 hours.<\/p>\n<ul>\n<li><strong>Monday<\/strong>: 9 am \u2013 6 pm (ET)<\/li>\n<li><strong>Tuesday<\/strong>: 9 am \u2013 6 pm (ET)<\/li>\n<li><strong>Wednesday<\/strong>: 9 am \u2013 6 pm (ET)<\/li>\n<li><strong>Thursday<\/strong>: 9 am \u2013 6 pm (ET)<\/li>\n<li><strong>Friday<\/strong>: 9 am \u2013 6 pm (ET)<\/li>\n<li><strong>Saturday &amp; Sunday<\/strong>: Closed<\/li>\n<\/ul>\n<p><em>*Business hours may be subject to change on holidays<\/em><\/p>\n<\/div>\n\t\t\t\t\t<\/section>\n\n\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\t<section id=\"simple-block_d5234ba1efcf451da67702855669a9a8\" class=\"g-simple p-8 md:p-12 rounded-3xl border border-grayBlueish-200\">\n\t\t\t\t\t<h2 class=\"mb-6\">Claims<\/h2>\n\t\t\t\t\t\t\t<div class=\"body-2 prose text-grayBluish-900 [&#038;_a]:!text-indigo-500\"><p>To file a claim, you\u2019ll need to contact your insurance company directly. Those phone numbers can be found on our <a href=\"https:\/\/youset.ca\/en\/claims\/\">Claims page<\/a>. As your insurance broker, should you encounter any hurdles during the claims process with your insurance company, you are welcome to contact us at <a href=\"mailto:support@youset.ca\">support@youset.ca<\/a> and our team will make every effort to assist you as best we can.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<div class=\"mt-6 flex justify-end\">\n\t\t\t\t<a href=\"https:\/\/youset.ca\/en\/claims\/\">\n\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\">\n\t\t\t\t\t\t<path d=\"M24 44C12.956 44 4.00002 35.044 4.00002 24C4.00002 12.956 12.956 4 24 4C35.044 4 44 12.956 44 24C44 35.044 35.044 44 24 44Z\" fill=\"#5D5AFF\"\/>\n\t\t\t\t\t\t<path d=\"M35 24L25 32L25 16L35 24Z\" fill=\"white\"\/>\n\t\t\t\t\t\t<path d=\"M28.219 22V26L13.219 26L13.219 22L28.219 22Z\" fill=\"white\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t<\/section>\n\n\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:68px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-gutenberg.php","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-4477","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact our Customer Support Team | YouSet<\/title>\n<meta name=\"description\" content=\"Our customer support team and insurance brokers are at your service to address any questions you might have.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/youset.ca\/en\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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