{"id":4005,"date":"2023-09-28T17:12:56","date_gmt":"2023-09-28T17:12:56","guid":{"rendered":"https:\/\/youset.ca\/?post_type=awsm_job_openings&#038;p=4005"},"modified":"2025-12-09T19:38:35","modified_gmt":"2025-12-09T19:38:35","slug":"insurance-broker","status":"publish","type":"awsm_job_openings","link":"https:\/\/youset.ca\/en\/careers\/bilingual-insurance-broker\/","title":{"rendered":"Insurance Broker &#8211; Customer Service"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" id=\"h-insurance-broker-customer-service\">Insurance Broker &#8211; Customer Service<\/h1>\n\n\n\n<p class=\"has-black-color has-text-color wp-block-paragraph\"><span style=\"font-weight: 400\">Are you a RIBO and\/or AMF licensed Insurance Broker or Agent? Come build the future of insurance with us.\u00a0<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why us?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">YouSet is revolutionizing the insurance industry by combining technology, data and human expertise. We\u2019re on a mission to build the most user-friendly and highly rated insurance platform in Canada.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In less than 4 minutes, our powerful technology screens the market to help you save 29% on average on your home and car insurance and get you covered instantly, online.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To date, we\u2019ve helped over 300,000 users shop for their insurance with an average of 4.9 stars in online reviews.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What will you be responsible for?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><p><span style=\"color: initial;\">Client Engagement: Assist clients with their home and auto insurance needs. Answer coverage questions, offer personalized advice and complete policy modifications.<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Client Follow-Up: Proactively reach out to clients regarding the renewal of their policies to ensure we are continuously offering a policy that best suits their needs at a competitive price.<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Communication: Communicate effectively via phone, email, and SMS with clients in French and English on a daily basis. Since we serve customers across Canada, bilingualism is essential.<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Performance Review: Monitor personal performance and meet daily\/weekly\/monthly targets. <\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Documentation: Maintain accurate records of client interactions and add follow-up activities in our CRM system. <\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Collaboration: Work closely with the customer service team to achieve team objectives. Participate in developing strategies to boost client retention and overall satisfaction.<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Continuous Learning: Stay updated on product knowledge and industry trends. Participate in training sessions and professional development activities.<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Career Growth: Move towards a senior position in our insurance team or a team lead role after your first 2 years with us.<\/span><\/p><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Do you have what it takes?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><p><span style=\"color: initial;\">You have a valid RIBO and\/or AMF certification<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">You have at least 2 years of experience as an insurance broker or agent<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">You have at least 5 years of relevant experience in customer service<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">You\u2019re proactive and have strong problem-solving skills<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">You have strong oral and written communication skills in French and English<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">You\u2019re a quick learner with an interest in technology<\/span><\/p><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What\u2019s in it for you?<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><p><span style=\"color: initial;\">Competitive compensation with monthly bonus<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Up to 5 weeks of vacation per year<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Top-tier health benefits (health, dental, vision, etc.) &amp; life insurance<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">100% remote work or downtown Montreal office space<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Unlimited sick and mental health days<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Work internationally for up to 90 days per year<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Paid parental leave (4 months top up)<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Monthly sponsored team activities and events<\/span><\/p><\/li>\n\n\n\n<li><p><span style=\"color: initial;\">Flexible start date (but the sooner the better!)<\/span><\/p><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">This opportunity is for a full-time position in a high-growth company with increasing responsibilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do you picture yourself working with us? Don\u2019t miss your chance and apply today!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Insurance Broker &#8211; Customer Service Are you a RIBO and\/or AMF licensed Insurance Broker or Agent? Come build the future of insurance with us.\u00a0 Why us? YouSet is revolutionizing the insurance industry by combining technology, data and human expertise. We\u2019re on a mission to build the most user-friendly and highly&#8230;<\/p>\n","protected":false},"author":2,"template":"","meta":{"_acf_changed":false,"awsm_set_exp_list":"","awsm_job_expiry":"","awsm_exp_list_display":"","awsm_pro_exclude_job":"","awsm_job_filled":"","awsm_job_cc_email_addresses":"","awsm_pro_application_limit":0,"awsm_pro_application_form":{"id":"default"}},"class_list":["post-4005","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-location-montreal-qc","remote-remote-ok","job-type-full-time","name-insurance-broker"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Insurance Broker - Customer Service<\/title>\n<meta name=\"description\" content=\"Are you an AMF or RIBO licensed Insurance Broker or Agent? 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