Getting started
Information about buying insurance and getting started.
Can I switch from another provider to YouSet mid-policy?
Yes, you can switch from your existing insurance provider to YouSet anytime, even if you’re in the middle of a...
Do I need to sign a contract?
No, you do not need to sign a contract. When you proceed with the online checkout, it serves as confirmation...
Can I add someone else to my home insurance policy?
Yes, you can add one additional person per policy for no additional charge. You will be asked if you’d like...
How do I get a quote?
With YouSet, you can get a quote for home, condo, tenant, or car insurance from anywhere, at any time of...
I am not satisfied with the quotes I received after submitting my applications.
We understand that finding the right coverage at a price that fits your budget is important. If you’re not satisfied...
What is the duration of your contracts?
Our insurance contracts last one year, after which they automatically renew. If you wish to renew, simply review your renewal...
When will I receive my documents from the insurer?
If you’ve recently purchased insurance through YouSet and received confirmation documents from us, you can anticipate receiving your insurer’s documents...
How long will it take to receive my insurance documents by mail?
If you’ve recently purchased insurance through YouSet and received confirmation documents from us, you can anticipate receiving your insurer’s documents...
I want to bundle my home and car insurance for the 15% discount. How do I do it?
YouSet is the only digital broker in Canada that automatically compares the cost of bundling home and car insurance from...
Am I eligible for a discount if I have car insurance with YouSet and home insurance elsewhere but they’re both with the same insurer?
Yes, you may be eligible for a discount. To determine your eligibility, you will need to submit a request through...
My car model and year aren’t listed. What do I do?
If you’re trying to get a car insurance quote and your car model and year aren’t listed when prompted, please...
My car is currently registered under someone else’s name, but I will be the owner soon. Can I insure it now?
Until you are listed as a registered owner on the vehicle’s registration, you will not be able to purchase car...
I just bought a policy. Can I change my effective date?
Yes, it’s possible to adjust your policy’s effective date. To make this change, you will need to submit a request...
Can I insure my car if I use it to deliver for Amazon?
Unfortunately, no. The insurance companies we work with do not provide coverage for vehicles used to make Amazon deliveries. If...
Can I get car insurance with a learner’s permit?
Unfortunately, no – you must have a full driver’s license to obtain your own car insurance policy. However, if you’re...
Can I get insurance for my home if I plan to use it as a home daycare?
Yes, we do offer insurance for homes used as daycares. However, additional information about your property and the daycare operation...
Do you offer commercial insurance?
No, we do not offer commercial insurance at this time. We understand that commercial insurance is crucial for protecting your...
Do you offer day rental insurance?
No, we do not offer day rental insurance. All of our home, condo, tenant, and car insurance policies require 12-month...
Can I insure a motorcycle?
Yes, if your primary vehicle is already insured with YouSet, we can add your motorcycle to your policy. To add...
Can I insure a trailer?
Yes, if you are already insured with YouSet, we can add your trailer to your policy. To add your trailer...